BANKFIRST is seeking an outgoing, service oriented professional to fulfill the role of Full-Time Universal Banker at our Norfolk locations. Successful candidate will possess good math and communication skills, be accurate, work well under pressure and be well organized. The individual will be responsible for conducting teller transactions, cross-selling bank products and services, have the ability to perform new account duties and be able to identify and refer loan prospects to lenders as well as assist commercial bankers with deposit acquisition.
BENEFITS:
BankFirst provides competitive compensation including the following benefits:
- (11) Eleven Paid Holidays
- Profit Sharing Program
- 401k Program + Match
- Paid Time Off
- Flex Spending Accounts
- Education Assistance
- Profit Sharing Program
- Short and Long-Term Disability
- Life Insurance
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance for self, spouse, and dependents
- Cancer, Accident and Critical Care Insurance
- Educational Assistance Program
ESSENTIAL DUTIES:
- Perform new account duties which include selling new accounts and advising customers on all bank services and helping customers match the appropriate bank service to their specific need.
• Identify and refer loan prospects to a lender.
• Assist commercial bankers with commercial deposit account acquisition.
• Solve customer problems/complaints effectively and efficiently.
• Operate within the bank’s stated policies and procedures.
• Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
- Excellent customer service skills
- The ability to prioritize and organize daily work to be available to walk-in customers.
- Mathematical skills
- Knowledge of all bank deposit products, features, and benefits
- Ability to work in a fast-paced environment.
- High degree of accuracy
- Strong communication skills
- Organizational skills
- Ability to work a flexible schedule as needed including Saturdays.
- Bi-lingual skills (English/Spanish preferred but not required)
TRAINING AND EXPERIENCE:
- High School diploma or GED required.
- Prior Customer Service or Call Center experience preferred.
*BankFirst is an Equal Opportunity Employer
Please email cover, resume and/or application to: humanresources@bankfirstonline.com