CONTACT US
Main Office
100 North 13th Street
Norfolk, NE 68701
(402) 371-8005
(888) 371-8005
Lobby Hours:
Mon.-Fri. 9:00 AM-4:00 PM
Drive-thru Hours:
Mon. – Fri. 8:30 AM – 5:00 PM
FIND A BANKFIRST NEAR YOU
LOST OR STOLEN CARDS
Call 402-371-8005 during business hours:
M-F 8a-5p
After hours:
Contact Hot Card: 1-800-472-3272*
*$10.40 charge for after-hours call
If you receive a call about potential fraud on your debit card and are required to return the call, there will be no charge to you if you choose the automated service. If you choose to speak with a person there will be a $5.00 charge.
To activate your new Visa card, please call 1-800-992-3808
BankFirst Announces New Lobby Hours
NewsEffective 11/2/2020 all BankFirst lobby hours will be Monday through Friday, 9am to 4pm. This shift in hours will bring all branches to a uniform lobby open and close time. This move will not effect the BankFirst Integrated Teller Machine’s operation times, as they are still conveniently staffed Monday through Friday from 7am to 6pm and on Saturday as well from 8am to 1pm. BankFirst continues to find ways to be more convenient for our customers, and staffing our ITM’s with live employees beyond the scope of average banking hours is just one way we’re working hard for you, our customer.
Celebrating Siouxland Groundbreaking
NewsOn July 13th, BankFirst celebrated the groundbreaking for their new 3,857 square foot branch bank. This new location will have a multiple lane drive-thru and will be located just north of Highway 20, at 3800 Dakota Avenue, South Sioux City. This new branch will provide all services expected of a full service bank, and utilize the new ITM (interactive teller machine) technology for the drive thru customers, with which those customers will interact with a BankFirst employee through a webcam from the comfort of their own vehicle. The ITM will also provide extended hours for the convenience of BankFirst customers. President Clark Froehlich says “this is an exciting time for our bank and we could not be more pleased how welcoming South Sioux City has been to our organization”.
The building is to be enclosed by mid-November and the interior finishes will take place this winter and early spring. Project will be finished in April of 2021.